Outsourcing is a service that results from the integration of a set of basic services. . IT outsourcing is the process that leads to this service. Therefore, the objective is to reduce costs. However, companies are increasingly using it as a support for the transformation of their information systems and processes. In this way, they can improve their performance and refocus on their core business. In this respect, it is possible to find a better service provider via the Internet.
Defining the act of outsourcing
The concept of outsourcing has been widely used by IT companies. It offers customers the possibility to concentrate on their business and to have high-performance IT systems at their disposal. It involves the management, operation, optimization, and security of a company's information system delegated to external service providers. In other words, you leave the management of computers, data, and software to the experts. This type of outsourcing includes various services:- The maintenance of the computer park and its evolution,
- control and protection of systems and networks,
- technical support and help for various users.
The different types of outsourcing and the interest of this service
Today, there are several types of outsourcing:- Infrastructure Services for the management of the computer park
- an application service for the management of software and software packages. The customer remains the owner (ERP, CRM, etc.).
- provision of applications to manage software and software packages not owned by the customer
- Full outsourcing, including the latest.